FAQs
-
You can collect your online shop purchases from the following places:
Salamiland: ECC Office & Curing Rooms
Bludge Wine (our former shop)
Bowhouse Food Weekend
Haddington Farmers’ Market
Portobello Indoor Food Market
Salamiland: ECC Office & Curing Rooms
Collection address:
109/3 Restalrig Road
Edinburgh
EH6 7NY
Collection times:
Your order will be ready to collect when you receive an ‘order fulfilled’ email.
Orders can be collected:
Mon-Fri 9:00-12:00
Please check opening times before collecting.
P&P costs: Free
Order to collection timescale:
Orders placed between 9am on Friday & 9am on Monday can be collected on Tuesday.
Orders placed between 9am on Monday & 9am on Wednesday can be collected on Thursday.
Order placed between 9am on Wednesday & 9am on Friday can be collected on Monday.
Please note: During busy periods or holidays we may have to pause collections from Salamiland.
Bludge Wine (our former shop!)
Collection address:
3 Restalrig Road
Edinburgh
EH6 8BB
Collection times:
Your order will be ready to collect when you receive an ‘order fulfilled’ email. Pop by during shop opening hours to collect.
Thursday - 15:00-19:00
Friday - 15:00-19:00
Saturday - 11:00-18:00Please check opening times before collecting.
P&P costs: Free
Order to collection timescale:
Orders placed between 9am on Friday & 9am on Wednesday can be collected from 3pm on Thursday.
Orders placed between 9am on Wednesday & 9am on Friday can be collected from 3pm on Friday.
Bowhouse Food Weekend
Collection address:
Bowhouse
St Monans
Anstruther
East Neuk
KY10 2DB
Collection times:
Market weekends take place on the second weekend of every month (excluding January)
Your order will be ready to collect when you receive an ‘order fulfilled’ email.
Orders can be collected from the East Coast Cured stall, Sat & Sun 10:00-16:00 on market weekends
P&P costs: Free
Order to collection timescale: Orders can be placed until 9am on the Friday of the market weekend.
Please note: We will pause market collections if we’re unable to attend, although this is rare!
Please check the Bowhouse website for information about the next market weekend.
Haddington Farmers’ Market
Collection address
Court St
Haddington
EH41 3JA
Collection times
Market weekends take place on the last Saturday of every month (excluding December when the market usually takes place the last Saturday before Christmas.)
Your order will be ready to collect when you receive an ‘order fulfilled’ email.
Orders can be collected from the East Coast Cured stall, 9:00-13:00 on market day.
P&P costs: Free
Order to collection timescale: Orders can be placed until 9am on the Friday of the market weekend.
Please note: We will pause market collections if we’re unable to attend, although this is rare!
Please check the Haddington Farmers’ Market website for information about the next market weekend.
Portobello Indoor Food Market
Collection address
Portobello Town Hall
147-149 Portobello High St
Edinburgh
EH15 1AF
Collection times
Market weekends take place on the last Sunday of every month (excluding December when the market usually takes place the last Sunday before Christmas.)
Your order will be ready to collect when you receive an ‘order fulfilled’ email.
Orders can be collected from the East Coast Cured stall, 9:00-14:00 on market day.
P&P costs: Free
Order to collection timescale: Orders can be placed until 9am on the Friday of the market weekend.
Please note: We will pause market collections if we’re unable to attend, although this is rare!
-
We pack & prepare orders for shipping & collection on Monday, Wednesday & Friday.
Please refer to the order cut-off times & other useful information about each shipping & collection method below.
DPD Next Business Day delivery
P&P costs: £7.50 or free on orders over £35. Free shipping automatically applied at checkout
Orders placed between:
9am on Friday & 9am on Monday are posted on Monday.
9am on Monday & 9am on Wednesday are posted on Wednesday
9am on Wednesday & 9am on Friday are posted on Friday.
We use DPD’s Next Day service for all UK orders. While the majority of UK addresses will receive their order the day after we ship it. Some addresses such as the Scottish Highlands & Islands, Northern Ireland & the Channel Islands can take longer.
Please note:
DPD does not operate on UK bank holidays so do bear this in mind when placing orders around these times.
Whilst we rarely experience problems with our deliveries it is important to note that we work with third party delivery partners so any issues with delivery, such as unexpected delays, are out of our control.
-
While we try our best to be fully stocked at all times, as small batch producers this can be tricky, particularly at busy times of year.
Our main restock day is a Wednesday, more often than not in the afternoon.
-
As we make everything by hand the weights and sizes, and therefore prices, of our individual products vary from batch to batch.
This is reflected in the changing weights & prices for the individual products and hampers on our online shop & at markets.
-
Stock for our pre-packed hampers is picked each week & what stock goes into each hamper depends on what stock we have available.
If you'd rather not leave it for us to decide there is a Pack Your Own hamper option available where you can choose a selection of our meats as well as other accompaniments.
-
If you purchased (or were gifted) a voucher prior to the launch of our new website (August 2024) please get in touch for a new code. The old ones aren’t working on our new website. Sorry for the faff!
Gift vouchers are available to purchase from our online shop
Available gift card denominations: £25, £50, £75 & £100. It is not possible to purchase custom amounts.
Gift cards can only be redeemed online.
Gift cards are sold as unique digital codes. We are unable to create or ship physical gift cards.
At checkout, a gift card’s value is subtracted from the order total. This includes taxes and shipping.
Gift cards never expire.
Gift cards have to be purchased as part of a separate order. Customers go directly to checkout after clicking Purchase.
-
To thank our regular customers, we’ve introduced a new online loyalty system. When you make five purchases through our online store — or spend over £150 in a single transaction — you’ll receive an automated email with a discount code for money off your next order. This replaces the loyalty card scheme we offered in our physical shop before it closed in 2023.
We also share exclusive discount codes and special offers with our newsletter subscribers and across our social media channels throughout the year — so keep an eye out!